FAQ

ANSWERS TO YOUR MOST SEARING QUESTIONS

WHEN WILL MY ORDER SHIP?

Orders are shipped via USPS or FedEx within 24 hours of when order is placed Monday through Thursday. Orders submitted on Friday or over the weekend will ship on Monday. For rush delivery, please give us a call or send us an email and we will do everything we can to accommodate you. (Running out of Stagner Steak Rub constitutes an emergency - we understand)

HOW MANY STEAKS CAN YOU SEASON WITH A TIN?

Depending on the size of the steaks and your taste preference, each tin typically seasons 12-15 steaks.

IS STAGNER STEAK RUB GLUTEN FREE?

Yes! No MSG either.

HOW DO I CARE FOR MY STEAK TURNER?

We pre-season our Steak Turners; however, since they are all-steel you will need to rub your Steak Turner down with a very light coat of oil (olive or vegetable) after the first few uses. Never store your Steak Turner outdoors without oiling first. If for any reason your Steak Turner becomes rusted, we will gladly refinish it for you free of charge if you ship it to us and provide a return address.

DO YOU OFFER DISCOUNTS ON BULK ORDERS?

You bet!
10 percent off 1 case (12 tins)

HOW CAN I PLACE AN ORDER?

1) Online with credit card
2) Call us at 214-577-1788
3) Mail us a completed order form and a check to:
1620 Drake Dr., Richardson, Texas 75081

HOW DO I SIGN UP TO RECEIVE EMAILS FROM STAGNER?

At the bottom of each page there is a “sign up” button you can click to join our mailing list. Or you can give us a holler, jot us a note or email us on the interwebs and we will get you on our coveted list.

HOW CAN I SELL STAGNER IN MY STORE?

Give us a holler, jot us a note or email us on the interwebs and we will give you the 411.

WHY IS THE OLIVE OIL IMPORTANT?

Several of the ingredients in the steak rub are oil-soluble, meaning the oil dissolves the ingredients, giving you the full flavor of the rub.

WHAT IF I HAVE A PROBLEM WITH AN ORDER OR PAYMENT?

Give us a call. We'll sort it out and make sure you are taken care of promptly and to your complete satisfaction.

 

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